OUR STORES

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STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Some product images are 3D renders, used for a consistent visual presentation on our website. However, we also provide actual product photos for reference. Please note: the final product is based on real-world specifications and may vary slightly from renders.

Why can’t I purchase some large items like welding tables directly online?

Due to the size and weight of our welding tables and similar large items, we only offer enquiry-based orders for them. Please contact us directly for a quote including delivery or pickup options.

Do you ship all your products?

Smaller items such as cutting tools, abrasives, and accessories can be shipped Australia-wide. Shipping costs are calculated based on weight. Alternatively, you can choose local pickup from our warehouse in Epping, VIC.

Do you offer custom welding tables or components?

Yes. We accept custom orders to suit your exact specifications. Whether it’s table size, hole layout, surface treatment, or leg configuration, feel free to contact us to discuss your requirements.

How long does it take to process an enquiry or custom order?

We usually respond to enquiries within 1 business days. Custom orders may take 1–3 weeks depending on complexity and production schedule.

CONTACT US FOR ANY QUESTIONS

📍 Warehouse:162 Jersey Drive, Epping VIC 3076, Australia

📞 Phone: (03) 8679 4512